Concierge Client Services
Home support before, during, and after the move.
Ensor & Co. Concierge Client Services provides home oversight, move coordination, vendor access, and household support for clients throughout the Austin metro area.
From travel check-ins to lease-readiness support, this service is designed for clients who want a reliable local point of contact for the details that keep a home running.
A Practical Layer of Service for Real-Life Homeownership
Buying, selling, leasing, and owning a home all come with details that do not fit neatly into a contract deadline. Ensor & Co. Concierge Client Services helps clients manage those details with organized communication, local coordination, and practical follow-through.
Whether you are traveling, preparing a vacant property for market, coordinating a move, managing a lease transition, or trying to keep household tasks from stacking up, this service is built to keep things moving with less friction.
Request Concierge Client Services
Complete the intake form so we can review your property, requested services, timing, access details, and service-package fit.
Concierge requests are reviewed for availability, service area, scope, timing, and access requirements before confirmation.
Concierge Service Options
Home Watch & Away Services
For clients who are traveling, managing a vacant home, or spending time away from their Austin-area property.
- Scheduled home check-ins
- Mail and package retrieval
- Trash and recycling bin service
- Plant watering
- Basic exterior visual checks
- Interior visual checks for obvious issues
- Storm and weather follow-up visits when available
- Photo or video visit reports
Move-In & Move-Out Support
For buyers, sellers, tenants, landlords, and relocation clients who need extra coordination during transition periods.
- Utility setup coordination
- Cleaning vendor coordination
- Handyman and vendor access
- Locksmith coordination
- Move-in checklist support
- Pre-listing prep coordination
- Post-closing punch list coordination
- Donation and junk removal coordination
- Staging and de-staging access coordination
Lifestyle & Household Assistance
For established clients who want higher-touch household support and coordination.
- Light housekeeping coordination
- Grocery stocking before return
- Pet care coordination when available
- Dog walking or feeding visits when approved
- Seasonal decor setup and removal coordination
- Appointment access for approved household vendors
- Pool, lawn, pest, HVAC, and cleaning vendor coordination
- General household task support
Who This Helps
Concierge Client Services is best suited for clients who want a reliable local point of contact for household and property-related details.
- Homeowners and past clients
- Traveling and absentee owners
- Sellers with vacant properties
- Lease-listing owners
- Buyers and relocation clients
- Clients coordinating vendors from out of town
- Second-home owners
- Executive households
How It Fits With Ensor & Co.
This service extends the client relationship beyond the transaction by helping with the practical details that come before, during, and after buying, selling, leasing, or preparing a property.
For sellers, it can support vacant-home oversight and listing readiness. For buyers, it can support move-in coordination. For lease owners, it can support make-ready coordination and vendor access between tenants.
Request Concierge Client Services
Complete the intake form so we can review your property, requested services, timing, access details, and service-package fit.
Concierge requests are reviewed for availability, service area, scope, timing, and access requirements before confirmation.
Concierge Client Service Packages
Essential Home Watch
$199-$249/month
Best for clients traveling or managing a vacant home with simple recurring oversight needs.
- 1 scheduled visit per week
- Interior visual check
- Exterior visual check
- Package and mail pickup
- Trash and recycling bin service if the visit aligns with pickup day
- Plant watering
- Photo report after each visit
Best for simple homes, local service areas, and lower-complexity tasks.
Premium Away Service
$399-$549/month
Best for frequent travelers, second-home owners, and higher-value homes requiring broader recurring support.
- 2 visits per week
- All Essential Home Watch services
- Storm and weather follow-up visit if needed and available
- Vendor access coordination
- Light household task support
- Priority scheduling
- Monthly summary report
Best for clients who want consistent oversight while away.
Executive Household Concierge
$750+/month
Best for luxury clients, busy households, and clients who want a custom concierge plan.
- Custom visit schedule
- Vendor coordination
- Pre-arrival home preparation
- Grocery stocking coordination
- Cleaning coordination
- Pet-related coordination where allowed
- Seasonal home support
- Dedicated point of contact
Best for higher-touch clients who want a tailored household support plan.
One-Time Add-On Services & Fee Schedule
These services may be available as stand-alone requests or as add-ons to a monthly concierge plan. Final pricing depends on location, timing, scope, access needs, and availability.
| Add-On Service | Typical Fee Range | Best Fit |
|---|---|---|
| One-Time Home Check | $50-$95 | Travel check-in, vacant-home visit, or simple visual review |
| Package Pickup Visit | $35-$60 | Mail, parcel, or doorstep package retrieval |
| Trash Bin Service | $25-$45 | Trash or recycling bin placement and return |
| Plant Watering Visit | $35-$75 | Indoor or patio plants while the owner is away |
| Vendor Access Visit | $75-$150 | Opening the property for approved vendors and documenting completion |
| Pre-Arrival Home Prep | $125-$250 | Basic household readiness before a client returns home |
| Storm or Weather Follow-Up Visit | $75-$150 | Post-weather visual check when available and appropriate |
| Move-In Coordination Package | $300-$750 | Buyer, tenant, or relocation support during move-in |
| Listing Prep Coordination | $500-$1,500+ | Seller preparation, vendor coordination, and launch support |
Request Concierge Client Services
Complete the intake form so we can review your property, requested services, timing, access details, and service-package fit.
Concierge requests are reviewed for availability, service area, scope, timing, and access requirements before confirmation.
Common Concierge Requests
Final scope is confirmed before service begins. Services vary by property, access requirements, timing, and availability.
| Service Area | Examples | Best Fit |
|---|---|---|
| Home Check-Ins | Visual property checks, photo updates, package pickup, plant watering, trash bin service | Traveling owners, vacant homes, second homes |
| Vendor Access | Opening the property for approved vendors, documenting completion, coordinating arrival windows | Busy homeowners, sellers, lease owners |
| Move Coordination | Cleaner scheduling, locksmith coordination, utility reminders, donation or junk removal coordination | Buyers, sellers, tenants, relocation clients |
| Listing Readiness | Pre-listing task coordination, showing preparation support, make-ready planning, vendor scheduling | Sellers and lease-listing owners |
| Household Support | Pre-arrival preparation, light household coordination, recurring task support, seasonal service coordination | Established clients and executive households |
How It Works
Request Support
Tell us what you need help with, where the property is located, and whether the request is one-time, recurring, or tied to a real estate transaction.
Confirm the Service Plan
We review the requested scope, timing, access instructions, preferred vendors, emergency contacts, and any property-specific details.
Coordinate and Document
Approved services are completed or coordinated according to the service plan, with updates provided when appropriate.
Adjust as Needed
Recurring plans can be refined based on travel schedules, listing timelines, lease transitions, and household needs.
Frequently Asked Questions
Is this the same as property management?
No. Concierge Client Services are designed for home oversight, move support, vendor access, and household coordination. This service is not full-service property management and does not replace a licensed property manager when property management services are needed.
Can Ensor & Co. check on my home while I am traveling?
Yes, subject to availability, location, and scope. Scheduled home check-ins may include visual checks, package retrieval, trash bin service, plant watering, and photo updates.
Can you coordinate vendors?
Yes. Ensor & Co. may help coordinate approved vendors such as cleaners, handymen, locksmiths, landscapers, pool service providers, pest control providers, movers, and other household vendors.
Do you provide emergency services?
No. Concierge Client Services are not emergency response services. In an emergency, clients should contact the appropriate emergency service provider, utility provider, insurance carrier, or licensed professional.
Can pet-related tasks be included?
Pet-related coordination may be available depending on scope, scheduling, insurance requirements, and written approval. Availability is reviewed before service begins.
Can this be added to a listing or lease-listing service?
Yes. Concierge support may be added to selling, buying, lease, or lease-listing services when additional coordination is needed before, during, or after the transaction.
How is pricing determined?
Pricing depends on property location, request type, frequency, scope, timing, access requirements, vendor coordination needs, and whether the service is one-time or recurring.
Request Concierge Client Services
Complete the intake form so we can review your property, requested services, timing, access details, and service-package fit.
Concierge requests are reviewed for availability, service area, scope, timing, and access requirements before confirmation.
Concierge Client Services are not a substitute for professional inspections, licensed repairs, property management, security services, emergency response, or insurance-required property monitoring. Availability, service area, pricing, and scope vary by property and request. Equal Housing Opportunity.